Little Kea LLC Return and Refund Policy

At Little Kea LLC, we are committed to ensuring that our customers are satisfied with their purchases. If you ever have a problem with your order, please email us at [contactlittlekea@gmail.com], and let’s see if we can work it out! Since all of our products are made to order, our return and refund policy is designed to address any concerns efficiently and fairly. Please review the details below:

1. Damaged or Defective Products: If your item arrives damaged or contains a manufacturing error, we will happily offer a free replacement or refund. Please contact us within 30 days of receiving your order and include clear photographic evidence of the issue. You do not need to return the defective product.
2. Order Issues: If you receive the wrong product, size, or color due to our error, we will correct it with a replacement or refund. However, returns or exchanges will not be accepted for issues resulting from incorrect selections during checkout (e.g., wrong size or color chosen).
3. Refund Processing: Once your issue has been reviewed and verified, we will process your refund within a few business days to the original payment method or issue store credit, depending on your preference.
4. How to Submit an Issue: To report an issue with your order, please email us at [contact@littlekea.com] with your order number, description of the problem, and relevant photos.